Privacy Policy

Introduction

Welcome to https://mobility-assistance-mcallen-texas.primarycareaid.com! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of any information you provide to us through our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://mobility-assistance-mcallen-texas.primarycareaid.com.
Any mobile or desktop applications developed by us for user interaction.
All services and products offered through these digital platforms.
Interactions between our users, customers, and authorized users.

Please note that this policy does not extend to external third-party platforms, applications, or services accessible via links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the following activities undertaken by us regarding your data:

Account Management: We process data when you create an account, log in, or use our services as an authorized user.
Website Interaction: Visiting our websites linked to this policy means you agree to our data collection practices.
Communication: You may receive communications from us via email, phone calls, text messages (SMS), or other channels, which we use for marketing, updates, and customer support purposes.

Personal Data Collection

We collect various categories of personal information, including:

Account Details: This includes usernames, passwords, account creation information, and profile settings.
Payment Information: We securely store details related to your payments, such as credit/debit card numbers, expiration dates, and billing addresses.
Financial Data: Any financial records or transaction history relevant to our services.
Purchase History: Records of products or services purchased through our platform.
Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile advertising IDs, and device type.
Location Data: Information about your geographical location when you interact with our services.
Feedback and Reviews: Comments, suggestions, or reviews you provide to enhance our products and services.
Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (with your permission).
Product Interaction: Details about the products you view, search for, or purchase on our website.

We obtain this data through various methods: user input forms, account settings, browsing interactions, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal information from third-party service providers who assist us in delivering services and improving your experience.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your online experience:

Strictly Necessary Cookies: These ensure basic functionality, such as allowing you to log in and navigate our site.
Preference Cookies: Tailored settings and preferences stored for your convenience.
Analytics Cookies: Used to gather user insights for improving our services and website performance.

Users can manage their cookie preferences through our Cookie Manager, giving them control over non-essential cookies.

Data Retention and Deletion

We adhere to data retention policies that comply with legal requirements and business needs:

Legal Compliance: We retain data for the duration required by applicable laws, regulations, and industry standards.
Business Purposes: Personal data is stored for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are met, we securely delete or anonymize the data.

Security Measures

Protecting your data is a top priority:

We employ industry-standard encryption protocols to safeguard transmitted and stored data.
Our third-party service providers adhere to strict security standards to maintain the integrity of your information.
Regular security audits and updates are conducted to identify and mitigate potential risks.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us immediately, and we will take appropriate steps to rectify the issue.

Your Rights (Depending on Location)

The privacy laws in different regions grant individuals certain rights regarding their personal data:

Access: You may request access to the personal data we hold about you.
Rectification: Have your inaccurate or incomplete personal information updated.
Erasure (Right to be Forgotten): Request the deletion of your data under specific circumstances.
Restriction: Limit our processing of your data in certain situations.
Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for direct marketing or other purposes.
Non-Discrimination: Be free from discrimination when exercising your privacy rights.
Complaints/Appeals: File complaints with relevant supervisory authorities or contact our privacy team for appeal and assistance.

Changes to Privacy Policy

We reserve the right to update this policy, and any modifications will be posted on our website with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

For any privacy-related inquiries, requests for information, or unsubscription, please reach out to us via:

Email: [email protected]
Address: [Provide Postal Address]

We appreciate your trust in our services, and we are committed to maintaining the highest standards of data protection.